Terms & Conditions

1. General Terms and conditions
This contract explains the use of various conditions applied to the services available on the domain of www.bigoption.com (henceforth “Our site. “). Please feel free to use the customer support Live Chat button located on bottom-right corner of the page or to contact us by e-mail at [email protected] whenever you have a question.
Our web site is accessible worldwide to anyone with Internet access. Access to and use of our site are subject to these terms and conditions.

We reserve the right to change these terms and conditions at any time. Change of these Terms & conditions will occur by the posting of a new and modified version of these terms and conditions on our
web site. By using our web site, you agree in advance that each use will be subject to the then applicable Terms & conditions.
By using our web site you accept its Terms & conditions and Privacy Statement set forth below. If you do not agree with these policies, discontinue using this site immediately.

2. Online Services Agreement
This Agreement is made by and between BigOption (“Our site”) and you.
This Agreement applies to both the Site and trading platform, and to the electronic content and / or software currently contained on the Site that provides the customers with real-time information on exchange rates of currencies, and the program transaction services on the forex market via internet, telephone or fax, and any other features, content or services that BigOption may add later (the “Services”).

3. Membership Eligibility
Services are available and reserved only for individuals or businesses that can establish a legally binding contract under the laws applicable in their country of residence. Without limiting the undermentioned terms, our Services are not available to people aged under 18 or who have not attained the legal age (“Minors”). If you are a minor, you can not use this service. PLEASE DO NOT USE THIS SITE IF YOU ARE NOT QUALIFIED.
To avoid any doubt, we disclaim any liability for unauthorised use by minors of our Services in any manner or another. In addition, our Services are available only for people who have experience and sufficient knowledge in financial matters, able to evaluate the benefits and risks of acquiring financial contracts via this site. You are solely responsible for any decision and / or made by you based on the content of the Site.
Without derogating from the above-mentioned provision, we disclaim any responsibility for auditing and/or checking your level of knowledge and/or experience, and any liability for damages and/or loss suffered as a direct result and/or indirectly from your use of the Site. It is the same for any transaction and/or use of the Services. Without limiting the above-mentioned provisions, our Services are not available in areas where their use is illegal and BigOption reserves the right to refuse and/or cancel access to its Services to anyone at its sole convenience.
Note: Citizens of the United States of America are restricted from performing trading activities on the platform, due to U.S regulations by the CFTC. BigOption also does not accept customers from Australia.

4. Registration Information and Requirements
When registering, you’ll have to provide certain identifying information. You are responsible for the security of your account’s login and password with BigOption. You are solely responsible for any damage caused by reason of any act or omission resulting in improper or illegal use of your account.
You agree to provide accurate information, accurate and complete information about yourself during the registration process and you also agree not to impersonate another person or entity, and not to hide your identity for BigOption for any reason whatsoever. If you register as a commercial entity, you declare that you have the required authority to bind that entity to this Agreement.
BigOption treats carefully the information you provide to us according to the disclosure of information provided during the registration process and privacy policy.

5. Legal Restrictions
Without limiting the undermentioned provisions, you understand that laws regarding financial contracts vary throughout the world, and it is your responsibility to make sure you properly comply with any law, regulation or guideline in your country of residence regarding the use of the Site. To avoid any doubt, the ability to access our Site does not necessarily mean that our Services and/or your activities through the Site are legal under the laws, regulations or directives relevant to your country of residence.
You hereby declare that the money in your account with BigOption does not come from drug trafficking, kidnapping or other illegal or criminal activity.

6. Limited License
BigOption grants you a limited non-exclusive, non-transferable license to access and use the Site (the “License”). The license is subject to your compliance with the terms of this Agreement. You agree not to resell or make available the Site to any other person, and will not copy any documents contained on the Site for resale or for any other purpose without the prior written consent of BigOption.
To avoid any doubt, you will be liable and bound by any unauthorised use of the Site, in violation of this section. You agree to use all the information received from the information systems BigOption for the sole purpose of performing transactions in the only limits of the Site.
You also agree not to use electronic communication feature of a Service on the Site for any illegal, abusive, intrusive, obscene, threatening or hateful purpose, as well as harassment and vilification in the privacy of others. The license granted hereunder shall terminate if BigOption considers that any information provided by you, including your e-mail is no longer current or accurate, or if you fail to comply with any term or condition of This Agreement and all rules and guidelines for each service. It will be the same if BigOption determines that you committed a crime on the BigOption trading platform (including without limitation the conclusion of a transaction outside the market rates).
If such a violation occurs, you agree to cease accessing the Services. You agree that BigOption, in its sole discretion and with or without notice, may terminate your access to all or part of the Services, close any open transaction and remove and discard any information or content within a Service.

7. Risk Disclosure
You agree to use the Site at your own risk.
Without limiting the undermentioned provisions, the services provided on this site is intended only to customers who are able to withstand the loss of any money they invest and who understand the risks and have experience in taking risks in financial markets. The possibility exists that you could endure a loss of some or all of your initial investment and hence you should not invest money that you cannot afford to lose. You should be aware of all the risks related to binary options trading, and solicit advice from an independent financial advisor in case of doubts.

8. Financial Information
Through one or more of its Services, BigOption can make available to you a wide range of financial information that is generated internally from agents, suppliers or partners (“Third Party Providers”).
This includes, but is not limited to financial market data, quotes and news, analyst opinions and research reports, graphs and data (“Financial Information”).
The financial information provided on this Site is not intentional investment advice. BigOption offers financial information only as a service. BigOption and its Third Party Providers do not warrant the accuracy, timeliness, completeness or correct sequencing of the financial information, or results of your use of this financial information. The financial information may promptly become unreliable for various reasons, including, for instance, changes in market conditions or economic circumstances. Neither BigOption nor the Third Party Providers are required to update the information or opinions included in the financial information, and we can interrupt the flow of financial information at any time without notice.
It is your responsibility to verify the reliability of the information on the Site and its suitability for your needs. We exclude all liability for any claim, damage or loss of any kind caused by information contained in the Site or referenced by the Site.

9. Links
BigOption may offer a link to other websites that are provided or controlled by third parties. Such link to a site or sites is neither an endorsement or an approval nor a sponsorship or an affiliation to such site, its owners or its suppliers. BigOption recommends you make sure you understand the risks associated with the use of such sites before retrieving, using or purchasing via the Internet.
Links to these sites are provided solely for your convenience and you agree not to hold BigOption responsible for any loss or damage due to the use or reliance on any content, products or services available on other sites.
BigOption additionally enlists the services of external worldwide service providers (SP) to provide an uninterrupted and adequate level of service round the clock. Services provided by these SP through BigOption should be considered as BigOption’s services directly. For privacy concerns, representatives of the company may use aliases, typically more easily pronounced by the majority of our customers.

10. Cancel feature abuse
The cancel feature enables the client to cancel his position within a few seconds of the execution.
The use of the cancel feature will be considered as a system abuse if the client cancel positions accede 20% of the number of executed options in a trading period.
BigOption reserve the right to cancel a position that is resulted as a cancel abuse, disable the cancel feature, refuse to distribute profits or to suspend the client account incase such an abuse is detected.

11. Trading Cancellation
BigOption reserves the right in its sole discretion, to refuse or cancel services, and/or refuse to distribute profits to any person for legitimate reasons, including, without limitation:
• if BigOption has reason to believe that a person’s activities on the Site may be illegal;
• if BigOption may be harmed by any fiscal or pecuniary damage due to anyone’s activities;
• if BigOption consider that one or more operations on the Site were made in violation of this Agreement.

12. Payment procedure
BigOption finance department supervises every withdrawal request submitted. Identification documents along with a Deposit Confirmation Form must be submitted for any withdrawal.

Kindly note that telephonic authorization is required to conclude the withdrawal procedures. However, this condition does not apply in cases of fraud and in cases where compliance documents are missing.

Withdrawals will be charged a transaction fee of the following:
50.00 USD/GBP/EURO for wire transfers; 25.00 USD/GBP/EURO for credit cards plus a processing fee of 10.00 USD/7.00 EUR/5.00 GBP; 25.00 USD/GBP/EURO for ePayments. A levy of 10% of the withdrawal amount will be charged to any withdrawal from an account that has not executed more than 200 in turnover and/or from accounts that have not been verified.

Minimum withdrawal for wire transfers is 250.00 USD/GBP/EURO. Minimum withdrawal on any other method is 100.00 USD/GBP/EURO. Note that these charges exclude the transaction fee imposed; for instance if a minimum of $250 is to be withdrawn by bank wire tranfer, a transaction fee of $50 will be charged.

Any delay in submitting the required documents may result in a delayed processing of your withdrawal request. When a withdrawal request is submitted, BigOption may take up to 14 business days to process the request. When your application is approved please wait for 5 to 7 additional business days before seeing your funds in your account. 

In case your account has been suspected for Fraudulent Activities or Arbitrage, your account will be under close scrutiny. If your Account is under investigation, you shall receive only 10% of your withdrawable capital on a monthly basis starting from the date the inquiry is initiated. Likewise, no trading benefits assigned to you will be valid in the instance of the enquiry. Once the investigation is completed, you shall receive your refund depending on the withdrawable amount remaining. Please note that if ever it has been established that any activity on your trading account is of fraudulent nature after the enquiry, your trading account will be permanently frozen and you will be refunded your initial capital.

13. Bonus
BigOption provides attractive rewards features to its new and regular clients. Bonuses and one time trading credits are part of BigOption promotions program. These bonuses are limited by time and the conditions related to any bonuses are subject to change. 

To withdraw your bonus, you will be asked to perform a trading volume of at least 60 times for each $1 bonus(1$=60$). The bonus can be withdrawn only when the foregoing stipulation has been fully respected and fulfilled. To withdraw your funds  you will need to complete in full all bonus obligation(100%).To withdraw your profits you will need to complete in full all bonus obligation(100%) .
Any indication of fraud, manipulation, cash back arbitrage or other forms of deceptive or fraudulent activity based on the provision of the bonus will invalidate the account and any profits or losses collected. However note that in cases where you receive profits after your withdrawal process, the amount will be credited to you via Bank Wire Transfer. The minimum amount that can be transferred via Bank Wire Transfer is of 250.
The terms and conditions of our bonus policy in relation to the turnover target, equivalent to minimum 60 times the bonus value of the bonus amount, are applicable exclusively to Binary Options trading, i.e with the use of trading tools such as the Classic binary options, the Speed option, the Pairs option, the One Touch option and the Long Term option. Trades completed via the FX/CFD and Ladder option will not be counted as part of the turnover.

14. Dormant Accounts
Once clients open a trading account with BigOption and successfully verifies their account, they can place transactions at will. In cases a trading account remains inactive for over 30 days, i.e. the account is funded but no trades are placed for over 30 days, BigOption will temporarily suspend the account without prior notice. In order to activate the trading account, clients should get in touch with a customer representative in the latest delays. Please note that clients will  be charged for the dormant account 5% for every inactive month,and they will have to place at least 5 transactions and additionally undergo through the formalities outlined by the support representative

15. Limited Liability
We are committed to ensure continuity of the Services on the Site. However, we assume no responsibility for any error, omission, deletion, interruption, delay, defect, in operation or transmission, communications line failure, theft or destruction or unauthorized access or alteration of the Site or Services. We decline responsibility for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, hardware or software, or any technical failure because of technical problems or traffic congestion on the Internet, the Site or any Service.
To the extent permitted by applicable law, in no event shall we be liable for any loss or damage arising from use of the Site or Services for any content posted on or through the Site or Services, or the conduct of all users of the Site or Services, whether online or offline.


16. AML Procedures
Prohibited Uses: It is prohibited to abuse this Site for purposes of money laundering. BigOption employs best practice anti-money laundering. BigOption reserves the right to refuse and to terminate any business relationship, and to cancel any operation of customers who do not comply with the requirements of anti-money laundering:

• Online traders should provide all information required for registration.
• The earnings will be paid to the person who first registered for an account online.
• When a customer maintains an account through wire transfers, the gains will be distributed to the sole owner of the originating bank account. When you make deposits in this way, it is the responsibility of the live trader to ensure that the trader’s account number and the registered name of the account owner accompany every transfer to BigOption.
• When a fund is made using a credit card or debit card, the winnings will be distributed solely to the person whose name appears on the card used to make the deposit and will not be reimbursed on the same card.
• Only one account is allowed per person. No gains can be levied on accounts opened under false names or multiple accounts opened by the same person.
• BigOption may, from time to time at its sole discretion, require from a customer to provide additional proof of identity such as notarised copy of passport or other means of identity verification as deemed necessary circumstances and may, at its sole discretion, suspend an account until the required proof is provided.

• BigOption reserves the right to cancel any client’s account suspected of fraudulent activities and which has failed to provide us with the Know Your Client (KYC) documents. A cancellation fee of 10% and an early withdrawal fee will be deducted from the client’s investment funds.

17. Intellectual Property
Every content, trademark, service mark, trade name, logo and icon are the property of BigOption or its affiliates or agents and are protected by law and international treaties and provisions relating to copyright. You agree not to remove copyright notices or other indications of protected intellectual property rights of any material you print or download from the Site. You will not obtain intellectual property rights, or any right or license to use such material or the Site, other than those set forth herein.
Images displayed on the Site are property of BigOption. You agree not to upload, post, distribute or reproduce any information, software or other material protected by copyright or other intellectual property right (including rights of publicity and privacy) without first obtaining permission from the copyright owner and the prior written consent of BigOption.

18. Indemnification
You agree to defend and indemnify Our company and its officers, directors, employees, and agents and to hold them harmless from and against any and all claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney’s fees and costs, arising out of / or in any way connected with your access to / or use of the Site or Services; your violation of any of the terms in this Agreement; or your breach of any applicable laws or regulations.

19. Term and Termination
The term of the Agreement shall be unlimited however Our company will be allowed to terminate this Agreement at any time by notice to you. As of termination, you shall not be able to carry out new transactions.

20. General clause
Our company will not be liable in any way to any persons in the event of force major, or for the act of any government or legal authority.
In the event that any provision in this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
The failure of a party to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.
Our company may assign this Agreement or any rights and/or obligations hereunder without your consent.
Our company may amend the terms of this Agreement from time to time by posting the amended terms on the Site. You are responsible for checking whether the Agreement was amended. Any amendment shall come into force as of the day it was published on the Site. If you do not agree to be bound by the changes to the terms and conditions of this Agreement, do not use or access our Services, and inform us in writing immediately.

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